Scale your team, without limits
Brookwill builds nearshore IT teams that integrate with your existing operation, delivering vetted expertise without the cost, markup, or rigidity vs traditional outsourcing. Founded by operators who've built MSPs, scaled SaaS companies, and run global enterprise IT.
Flat monthly rate · US based oversight · Vetted technicians
01 - THE DELIVERY MODEL
A delivery partner
Brookwill was founded by Luis Cosme, who brings 20 years executive IT leadership across high growth MSP, VC backed SaaS orgs, and Global Enterprise IT environments that support over 80k users globally.
Most outsourcing breaks one of two ways. BPO’s sell you a resume and walk away. Offshore vendors keep your technician in a shared queue and churn rotates them out constantly. Either way, you end up managing their problem on top of yours.
Brookwill is built differently. Your technician is recruited for your role, embedded in your tools, and managed by us inside your org.They report to a US account lead who owns the relationship. You get the dedication of an in-house hire with the simplicity of one monthly bill.
02 - WHATS INCLUDED
Built Into Every Placement
SPECIALIZED
Specialized Helpdesk to Account Management. Tier 1 support, NOC engineers, systems administrators, M365 specialists, network engineers, security analysts.
Whatever role you need to fill, we build for it.
SECURE
Vetted, background checked, and directly managed.
Every technician works from a Brookwill managed laptop in our Intune environment.
MFA enforced, access logged, data segmented by client.
FLEXIBLE
Month to month contracts. No lock-ins or surprise fees.
Adjust team size, shifts, train-up.
No long-term contracts, no penalties, no rebuild fees.
Full teams or a single engagement.
ALIGNED
Our technicians work seamlessly into your org, your shifts, SOP’s, and standards.
We can build off or nearshore, ensuring your expectations on capacity are met.
03 - HOW IT WORKS
From first call to first day. Onboard in 2 weeks
01. Tell us what you need. Day 1. A 15-minute call defines the role, the shift, the tools, and what success looks like.
02. We present two to three vetted candidates. By day 5. Pulled from our bench plus targeted recruiting. You interview a short list. You decide.
03. They start ready. Background checks, device procurement,expectations alignment. All complete before day one.
04. They go live. You introduce them to your team and environment. We will ensure weekly check-ins, performance reviews, and ongoing partnership. If it isn't working, we fix it or replace at no cost.
CONTACT USHow can we help?
Lets build your team right. Contact us to get started!